Welcome to Avon Medical Centre
Holistic Quality Care
About the Clinic
We are delighted to announce the opening of Avon Medical Centre in Northam, your new family-owned medical practice. Our vision is simple yet profound: to create a welcoming and comfortable environment where patients feel at ease during their visits.
At Avon Medical Centre, we understand the importance of providing healthcare services that meet the unique needs of our patients and their families. Our commitment is unwavering, ensuring you and your loved ones receive the care and support you deserve at every stage of life.
Our Values
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Care: We demonstrate care with kindness and empathy.
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Respect: We place great importance on upholding the dignity and autonomy of everyone.
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Integrity: We act with honesty and integrity.
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Teamwork: We prioritise collaboration so every individual feels valued and supported.
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Excellence: We are committed to providing a quality service with a focus on constant improvement and growth.
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Communication: We actively listen and communicate effectively with each other.
Services
Our Services
At Avon Medical Centre we pride ourselves on providing an extensive array of healthcare services. We are dedicated, trained and equipped to address the diverse health needs of patients spanning all ages, various diseases and conditions. Some of the services we offer include:
- General Practice
- Contraception. including insertion/removal of Implanon and IUD ( hormonal Mirena/Kyleena and non hormonal Copper IUD)
- Chronic Disease Management
- Mental Health
- Workers Compensation
- Driver/Pre-employment Medical
- Men’s Health
- Women’s Health
- Care of the Elderly
- Adolescent Health
- Iron Infusions
- Cosmetic
- Skin checks and minor procedures
- Holistic care and integrated service which combines modern medical care, complementary treatments, and other non-conventional methods to treat acute and chronic health conditions and prevent future health problems.
At Avon Medical Centre, we are committed to delivering comprehensive care tailored to the unique requirements of each individual. Our range of services reflects our dedication to promoting holistic well-being for all our patients.
Meet our team
Our friendly staff will be available to assist with any queries or to answer any questions you may have.
Dr Joanna Jaramillo Gutfranska
MD, MRCGP, DFSRH, FRACGP. Dr Joanna enjoys all aspects of General Practice, her interests are: holistic medicine, chronic health management, mental health, paediatrics, women's health, skin/minor procedures and cosmetic treatements.
Sharon Herrick
Nurse Practitioner Sharon was born and raised in Northam. She has over 20 years of experience, completed her Master of Nurse Practitioner and works in ED. She has special interest in mental and women's health
Cherrie Stewart
Receptionist
Fees
We are a Mixed Billing Practice
- ‘All Chronic Disease Management care plans are bulk billed.’
The majority of our services are still bulk-billed for the following
Children under 16 years of age
Patients with a current Health Care Card, Pension Card Holder, DVA Gold Card Holder
Non -Medicare card holders- fully private fee, without Medical rebate
- Surgical treatment for skin lesions including skin cancers, skin checks, Iron Infusions and contraceptive procedures incur a private fee (enquire in Reception )
FEES
Doctor
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Standard Consult: $80 rebate $42.85
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Long Consult: $130 rebate $82.90
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Alternative medicine initial consultation $230 rebate $82.90
Nurse Practitioner
Standard Consultation $80 rebte $50.05
Long Consultation $120 rebate $73.80
Driving Medical Assessments (Private) $ 110 inc. GST
Driving Medical Assessments (Commercial) $155.00 inc. GST
Pre-Employment Medicals From $155.00 inc. GST
WRINKLE RELAXERS COSTS
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Consultation $80
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1 Area of Wrinkle Relaxer injections $220
2 Areas of Wrinkle Relaxer injections $420
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3 Areas of Wrinkle Relaxer injections $540
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Hyperhydrosis Treatment $790
under arms, hands & feet
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Jawline Slimming/Relaxing from $360
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Gummy Smile $120
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Bunny lines (Nose wrinkles) $120
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Lip Flip(Lip flip or smokers lines) $120
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Dimple Chin $120
Contact Us
Address
122 Fitzgerald St, Northam WA 6401, Australia
Phone
(08) 96229831Operating Hours
Monday 8:30 am - 5:00 pm
Tuesday 8:30 am - 5:00 pm
Wednesday 8:30 am - 5:00 pm
Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 5:00 pm
Saturday Closed
Sunday Closed
Patient Information
Appointment Information
Standard Appointments
Standard appointments have a duration of 10-15 minutes depending on the clinician. It is advisable to plan ahead for routine appointments, such as those for repeat prescriptions. Please ensure ample time is allocated before your medication runs out.
Urgent Appointments
Every effort will be made to accommodate urgent problems and emergencies on the same day. If you have an urgent medical issue, the receptionist may direct you to a nurse who will assess your needs in more detail.
Longer Appointments
Extended appointment times are allocated for specific needs, including excisions or minor surgery, driver’s license medicals, insurance medicals, completion of forms, GP management plans, various health assessments, and counseling. Inform the receptionist if you require any of these services to schedule an appropriate appointment.
New Patients
New patients are welcome. Arrive 15 minutes early for your first appointment to complete the new patient registration form. If transferring from another practice, you can request the transfer of your medical records to your new doctor.
Test Results
Test results are received by your doctor via our computer system. Time frames for result delivery vary based on the test type and urgency. The practice will contact you promptly for urgent results. Abnormal results may prompt a letter from your doctor, while normal results will be discussed at your next appointment. Feel free to call and schedule a review with your doctor if you are concerned about your results.
Recalls and Reminders
The practice emphasizes preventative care and may send reminders for immunizations, annual health checks, and diabetic reviews. Notify reception if you prefer not to receive these reminders. Recall letters are sent when a doctor recommends a follow-up appointment for test results.
Repeat Prescriptions
Repeat prescriptions may be requested without a consultation, subject to the doctor’s discretion. Urgent requests may incur higher fees. Webster Packs can be arranged directly with the pharmacist, attracting a non-rebateable fee.
Referrals to Specialists
Initial referrals to specialists require a consultation, and repeat referrals may be issued without consultation, with a non-rebateable fee. However, having a consultation for repeat referrals is preferable for accurate updates.
Translation and Interpreting Service
We can arrange telephone interpreters for those who do not speak English.
Phone Consultations
While in-person appointments are preferred, phone consultations may be necessary. Note that your doctor may not always be available for immediate phone discussions, and messages may be relayed or discussed with practice nurses
Privacy policy
This Privacy Policy applies to the collection, use, disclosure and management of personal information by Avon Medical Centre.
Avon Medical Centre is committed to protecting your privacy, and respects and upholds your rights to privacy protection under applicable privacy laws. Next Practice complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, as well as all other applicable legislation including State and Territory health records legislation, when dealing with personal information.
2. What is your personal information?
Personal information is any information or an opinion (whether true or not and in any form) about an identified individual, or an individual who is reasonably identifiable.
3. What personal information is collected from you?
Examples of personal information which we may collect from patients of our clinics include, but are not limited to: name, date of birth etc.
4. When we collect your personal information
We only collect personal information by lawful and fair means as reasonably necessary for one of our functions or activities, to meet our legal obligations, or otherwise in accordance with any specific consent given by you.
5. How we collect your personal information
Directly from you or your next of keen/ carer or other providers with your consent.
7. What happens if we cannot collect your personal information?
We may not be able to provide our services
8. Why we collect, hold, use and disclose your personal information?
Avon Medical Centre collects, holds, uses and discloses your personal information so we can function as a health service provider, and to provide you with products or services which you may request.
9. How we use and disclose your personal information
Primary purpose
We will use and disclose your personal information for the purpose for which it was collected, or otherwise in accordance with privacy laws or your consent.
10. Transfer of personal information outside Australia
We will not trnsfer your information outside Australia.
11. Security and Data Quality
We will take all reasonable steps to secure your personal information. We recognise the importance of ensuring that personal information is accurate and we will take all reasonable steps to make sure that the personal information collected, used or disclosed is complete and up to date.
12. How you can access and correct your personal information held by Avon Medical Centre?
You may, at any time, request details of and access to a copy of your personal information held by us by contacting us in writing. To protect your privacy, Avon Medical Centre may require proof of your identity before acting upon your request. Avon Medical Centre reserves the right to charge you a reasonable administrative fee for providing such access.
13. CCTV System Presence
Closed Circuit Television (CCTV) may be used at Avon Medical Centre to enhance safety, protect assets, and support state policing to investigate and respond to crime and bring offenders to justice. The recording of CCTV footage may be continuous or limited.
Included in the CCTV Policy is the requirement for signage to be present where CCTV is operating. CCTV systems are only installed in areas of operation. CCTV cameras are never hidden.
Please note, no cash or drugs are kept onsite at clinics.
14. Changes to this Privacy Policy
From time to time, it may be necessary for us to make updates or change this privacy policy without notice. The updated privacy policy will be accessible on the website at all times.
15. How to contact us
If you would like to contact us or require more information concerning Avon Medical Centre's approach to privacy or how Avon Medical Centre handles your personal information, you can write to us at the below address:
Attention: Avon Medical Centre
Practice manager
122 Fitzgerald Street East, Northam, WA 6401
Alternatively, you can email your privacy query directly to us by using the “Contact Us” page on our website.
17. How do you make a complaint or provide us with feedback?
If you wish to make a complaint to Avon Medical Centre about the manner in which we have handled your personal information, please provide full details of your complaint in writing, and send it to the Avon Medical Centre (see contact details above). Please allow up to 30 days for your request or complaint to be processed.
You may lodge or refer your complaint directly to the Office of the Australian Information Commissioner (for more information, please see www.oaic.gov.au ).
Individuals enquiring about their rights and remedies for breaches of privacy, can access detailed information at the Office of the Australian Information Commissioner www.oaic.gov.au
This Privacy Policy was last updated in January 2025.
Work With Us
We are looking for clinicians to work with us. If you’re a team player who believes in patient-centred care, a holistic approach to health and well-being,
email us on info@avonmedicalcentre.com.au